CUSTOMER CARE


WHERE DO YOU SHIP TO?

Shipping is only within the United States.


HOW DO YOU SHIP?

Shipping is FREE!

Deliveries are shipped via UPS Ground (1 – 5 days, excluding holidays).

Once your order has shipped, you’ll receive a confirmation email with a tracking number.

Please allow 1-2 business days from the time of purchase for order processing.

*PLEASE NOTE: when placing an order, please make sure that your billing AND mailing address are correct.  Once your order has been placed, packages can’t be redirected and you will be held responsible for lost or missing orders due to an incorrect shipping address provided.*


HOW LONG WILL IT TAKE TO GET MY ITEM/S?

Most items will be shipped to you within 1 - 2 business days.

*Some* items may take 2-4 weeks (production + shipping) to get to you. Hey, great things are worth waiting for, right? ;)

We LOVE what we do and our items are made with thoughtfulness. We simply want to make sure everything looks GREAT for you!

Regardless of what you order, you will always get an email confirmation with details of when you can expect your delivery.


WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept visa, mastercard, american express, and discover.


IS MY PERSONAL INFORMATION AND CREDIT CARD NUMBER SAFE TO USE ON YOUR WEBSITE?

Definitely! All transactions are encrypted and completed in a secure server.


WHAT IS YOUR RETURN AND EXCHANGE POLICY?

ALL SALES ARE FINAL. NO REFUNDS. NO EXCHANGES.